Frequently Asked Questions

Do I need a referral to come to Physiotherapy?

Charlottetown Physiotherapy does not require a doctor's referral. In many cases patients do have a referral from their physician, and private health plans (ie Blue Cross) or providers such as Worker's Compensation (WCB) may require you have a referral for reimbursement. You can check this with your plan administrator.

What should I expect at Charlottetown Physiotherapy during my first visit?

Your first visit will take approximately one hour, and will consist of a comprehensive assessment. This assessment will generally include a detailed medical history and physical examination, including appropriate clinical testing for your specific problem. Your physiotherapist will provide you with a working diagnosis, and give you advice regarding follow up and will answer any questions you have regarding your condition.

How much does it cost?

Standard initial physiotherapy assessments are $70.00 and treatment sessions are $55.00 each. Appointments for specialized services like vestibular rehabilitation and home visits are priced separately. Please call us at 902-566-2700 for more information regarding these services.

Do you direct bill insurance companies?

There are insurance companies that we direct bill, such as Blue Cross and Great West Life. We will try to bill other companies but cannot guarantee that claims will be accepted. Some companies do not accept electronic billing and the patient will be responsible for paying in full and submitting for reimbursement themselves.

Is your clinic wheelchair accessible?

Our clinic is completely wheelchair accessible.

What are my options for payment?

We accept Visa, Mastercard, debit, cash, and personal cheques.

What should I bring to my appointment?

Things that we recommend but are certainly not necessary to bring to your appointment would be comfortable clothing, athletic footwear, a doctor's referral (if applicable), and your insurance card (if applicable).

What makes your clinic unique?

Our clinic is made up of 5 professional and very qualified physiotherapists who provide personal and effective care for a wide variety of conditions and injuries.

In most cases, we are able to fit patients into our shcedule within 24 hours of their inquiry to the clinic.